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Account Manager - Digital Design Services

Location: Dubai

Posting Date: 31-07-2018


Job Description

INGIC is currently hiring Key Account Managers for multiple domains including Application Development, Digital Design Services, Social Media Marketing, SEO and more to look after the smooth execution of projects for our clients in the UAE region.

As a Key Account Manager, your primary responsibility will be to manage the client accounts, the account manager is the link between the client and the entire agency team. Along with their team the account manager acts as both the “salesperson” for the agency and as the client’s “representative” within the agency.

Responsibilities

  • Build and maintain excellent business relations with the clients and identify future possibilities of their growth
  • Identify new business opportunities and contact prospective customers
  • Monitor overall work flow of the pre and post sales teams, assuring all projects are implemented in the best manner and as per the customer's expectations
  • Expedites the process of resolving customer problems and complaints
  • Ensure all campaign milestones are successfully delivered, adhered to and documented to the client and associated departments
  • Strong time management and organizational skills to ensure on-time delivery of projects
  • Client handling and relationship management
  • Ability to work well in a team but take own initiative to run projects
  • Ideation and brainstorm ideas

Required Qualifications

  • Bachelor’s/Master's degree
  • Have a 2 – 5 years of experience in digital company/agency
  • Fluent in English, Arabic is a bonus
  • Must live in UAE and be willing to work in Dubai

Seniority Level

Associate - Mid

Employment Type

Full-time

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